Get Help

The AFC is the lifeline for Canada’s entertainment industry.

Through compassionate and confidential support, we help Canadian entertainment professionals maintain their health, dignity and ability to work.

You are eligible to apply if you have:

  • earned more than half your income in the Canadian entertainment industry over the past 3 years
  • earned the majority of your income from the Canadian entertainment industry, if you are over 65
  • experienced an unforeseeable emergency that has led to a financial crisis
  • made reasonable efforts to find other means of income or support

Download the application form here

The completed form and supporting documents may be scanned and:

emailed to contact@AFChelps.ca

OR

faxed to 416.975.0306*

*If you fax your application, please also call us at 1.877.399.8392 to verify we have received it. 

OR

mailed to:
The AFC
1000 Yonge Street
Suite 301
Toronto, Ontario
M4W 2K2

Questions about applying? Problems with the application process?
Please call the office at 1.877.399.8392 or 416.975.0304, or e-mail us at contact@AFChelps.ca


Frequently Asked Questions

Can I get help?

The AFC can provide assistance with costs of necessities to help you maintain your health, housing, or ability to work on a short-term basis (usually one month). If assistance is approved, we will make cheques out directly to your creditors.

The AFC is not intended to address need created by unemployment, ongoing debt, or long-term or recurring situations. It is expected that applicants will make all reasonable efforts to seek other resources, such as looking for work outside the entertainment industry, applying for emergency aid or relief programs through their union or guild, seeking financial counseling, and applying for government benefits.

What can I ask for?

Common requests include:

  • Rent or mortgage
  • Grocery costs
  • Transportation costs
  • Medical costs
  • Emergency dental costs
  • Utility bills
  • Dues (maximum of one year’s worth of dues; no initiation fees)
  • Phone and internet (maximum of $150.00 for both)
  • Childcare expenses
  • Emergency relocation, moving, or travel costs

The AFC cannot assist with:

  • Life insurance payments
  • Income tax payments
  • Credit card or loan payments
  • Legal fees
  • Education or business costs
  • Cable TV
  • Agent fees and photos
  • Union initiation fees

The AFC cannot generally help with costs that have been unpaid for a very long time, or with costs that will not be due for several months. If you are not sure whether The AFC can help with the items you need, please call our office or email us for more information.

What documents should I attach?

Everyone:

If you have a medical emergency:
Doctor’s note stating the nature of your illness or injury, the date it started, and about how long you will be unable to work.

If you have a dental emergency:
Treatment plan or estimate with itemized costs.

Work history or résumé

All applications should include a work history (usually used by technicians and craftspeople) or a resume (usually used by performers and creators).

  • Work history: call your union office to request that they send a copy directly to our office, or include a copy with your application. If your union office does not keep work histories on file, you may need to contact your payroll company.
  • Résumé: include a copy with your application. You do not need to include a headshot.

Proof of costs

You will also need to include documentation of the type and amount of costs you are requesting assistance with. If you have any questions or concerns about finding or submitting these documents, please call our office or email contact@AFChelps.ca.

What kind of documents should I submit to prove my costs?

Rent:

  • Lease
    OR
  • Previous rent cheque
    OR
  • Eviction notice
    OR
  • Letter from landlord/person you sublet from. Should state your name, their name (or company that rent is to be paid to), address of rented property and the amount of rent you pay per month.

Mortgage:

  • Mortgage agreement showing amount and dates of payments
    OR
  • Bank statement showing automatic withdrawal of mortgage. If bank statement does not show your name, you must also include a void cheque to link your name to the account number on the statement.

Utilities, phone/internet bills, health/car/home insurance, car payment:

  • Copy of outstanding bill
    OR
  • Screenshot of your account balance on company’s website. Must also show your name.
    OR
  • Bank statement showing automatic withdrawal. If bank statement does not show your name, you must also include a void cheque to link your name to the account number on the statement.
    OR
  • Agreement showing your name, the company’s name, and the dates and amount of each payment.

Food, Transit and Fuel:

No documentation needed.

Dues:

  • Copy of a recent dues notice
    OR
  • Ask your union to send us a copy of the notice OR ask your union to confirm the amount that you owe by contacting us directly.

Medical Expenses:

  • Copy of outstanding invoice
    OR
  • Treatment plan with estimated costs

Emergency Dental Expenses:

  • Treatment plan with estimated costs from your dentist’s office
    OR
  • If you cannot afford to see a dentist to get a treatment plan, please contact us.

Other Expenses:
For other expenses, you will need to submit a bill, invoice, or payment agreement that clearly shows the amount that you owe, what it is you owe for, and the date of purchase or time period you owe for.


Next steps

You can fax copies of these documents along with your application form, or scan and email them to us at contact@AFChelps.ca. You can also send in screenshots of images such as online banking windows, utility or phone company bills, etc. Learn how to take a screenshot here.

If assistance is approved, The AFC will provide you with cheques made out directly to your creditors.

The AFC may ask you to provide proof of payments after you make them by submitting receipts or copies of future bills showing payments made. Please document your payments wherever possible.

Please Note: You must have Adobe Acrobat Reader software installed on your computer in order to view the application form. Acrobat Reader is freely available for download here.

If you fax your application, please also call us at 1.877.399.8392 to verify we have received it.


Financial Wellness Program

If you are a client of The AFC, you are eligible to take part in The AFC’s Financial Wellness Program.

The Financial Wellness Program helps people at all stages of their career and from all corners of the entertainment industry build up financial stability after an emergency has brought them to The AFC. Many of the services offered through this program usually have fees attached, but through The AFC, you can access them for free for up to six months.

To learn more about the program, click here.

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